Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to remember that the house always has a mathematical advantage. Please gamble responsibly and only spend what you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in online gaming in Aotearoa New Zealand. It is illegal for anyone under 18 to gamble. LeoVegas and all licensed operators are required to verify your age and identity before allowing you to play.
If you are under 18, please do not attempt to create an account or gamble online.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to try to win back money you've lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding your gambling activity from family, friends, or partners
- Lying about how much time or money you spend gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Gradually increasing the amount you wager to feel the same excitement
- Failed attempts to cut back or stop gambling
- Neglecting work, school, family, or social commitments due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing relationship problems related to gambling
- Using gambling to escape from stress, anxiety, or other negative emotions
If you've ticked any of these boxes, it's important to reach out for support.
Self-Help Tools & Player Protections
LeoVegas and responsible gaming operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount of real money you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a set period
- Wagering Limits: Cap the maximum bet amount per spin or hand
- Reality Checks: Receive pop-up notifications at regular intervals reminding you how long you've been playing and how much you've wagered
- Time-Out: Take a break from gaming for a set period (hours, days, or weeks) while maintaining access to your account
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from all LeoVegas services
You can access these tools through your LeoVegas account settings. We encourage you to use them proactively.
Support Organisations in New Zealand & Beyond
If you or someone you know needs help with problem gambling, please contact one of these organisations:
New Zealand
- Problem Gambling Foundation (Aotearoa)
Free, confidential support and counselling
www.problemgambling.org.nz - Gambling Helpline (Aotearoa)
Free phone service: 0800 654 655
Available 24/7 - Samaritans Aotearoa New Zealand
Emotional support: 1737 (call or text, free and confidential)
www.1737.org.nz
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom – Self-Exclusion Scheme)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you think you may have a problem with gambling, or if someone you care about does, please reach out for help immediately. There is no shame in asking for support — problem gambling is a recognised health issue, and professional help is available.
You are not alone, and recovery is possible. Contact one of the organisations above or speak to a healthcare professional today.
Disclosure: 100percentcampers.co.nz is an affiliate website for LeoVegas Online Pokies NZ. While we aim to provide accurate information about responsible gaming, please always refer to the official LeoVegas website and New Zealand's Department of Internal Affairs for authoritative guidance on gaming regulations and support services. This content was last updated in 2026.